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Delivery Information

Estimated despatch time from point of order is within 3 working days.

If you require a more urgent delivery please contact our office on 01594 822677 or email us at sales@aimcatering.co.uk and we will endeavour to fulfill your requirements.

Most large units are kerbside delivery only unless by prior arrangement. Other services can be arranged but a charge will be made.

 

Delivery within the UK Mainland

All equipment orders are shipped FREE OF CHARGE to mainland UK customers.

All spares shipments to mainland UK customers (including dishwasher chemicals and water softeners) will be subject to a one-off courier charge of £15.00.

 

Delivery to Non Mainland UK 

All Equipment orders are shipped FREE OF CHARGE to any Port for Non Mainland UK (ie: Isle of Mann, Northern Ireland, Channel Islands etc)

 

Back Orders

If for some reason when orders are received we have a zero stock level and a delay on delivery is anticipated of more than 7 working days we will notify you prior to processing your order.

 

Returns

If your product arrives damaged or faulty please contact us within 2 working days of receipt and we will arrange a replacement or repair. If the goods are not required, incorrect or a mistake was made when ordered, please return them in the original packaging and we will refund you, less a restocking charge of 25%. No postal charges will be refunded.

 

This does not affect your statutory rights.